Privacy Policy

Mahakal Travels is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.mahakaltravels.com], use our services, or engage with us in other ways. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

1. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, phone number, and billing information when you make a reservation or interact with our services.

  • Payment Information: If you make a booking through our website, we may collect payment information such as credit card details. This information is securely processed and not stored by Mahakal Travels.

  • Information You Provide: We collect information that you voluntarily provide to us when you communicate with us, participate in surveys, or interact with our social media pages.

  • Automatically Collected Information: When you visit our website, we may automatically collect certain information such as your IP address, browser type, operating system, referring URLs, and actions taken on our site.

2. How We Use Your Information

  • To Provide Services: We use your information to provide the services you request, such as booking travel arrangements and communicating with you about your reservations.

  • Customer Support: We may use your information to respond to your inquiries, provide customer support, and resolve issues related to your bookings.

  • Marketing and Communication: With your consent where required by law, we may send you promotional emails about our services, special offers, or other information we think you may find interesting.

  • Improvement of Services: We use information to analyze trends, administer the website, track users’ movements around the site, and gather demographic information to improve our services.

3. Sharing Your Information

  • Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.

  • Legal Compliance: We may disclose your information when we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

4. Security of Your Information

We use reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, and disclosure.

5. Your Choices and Rights

  • Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.

  • Access and Correction: You have the right to access and update your personal information or request deletion of your data, subject to legal requirements.

6. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically for any changes.